General Information:Req #- WD00093617Career Area:- ServicesCountry/Region:- ArgentinaState:- Capital FederalCity:- CABADate:- Tuesday, January 13, 2026Working Time:- Full-timeAdditional Locations:- Argentina - Capital Federal - CABAWhy Work at Lenovo:- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune General 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.



Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).Description and Requirements:- Support LAS Field Service SDMs and CEC agents with technical escalations to solver critical matters from customers- Coordinate L1.5 focals for their support in each of their contries- Participate in Quality team interlocks- Coordinate ASP/AWSP audits- Make use of key trainings to deploy with technicians & agents together with Training focal (WW & GEO)- Critical case follow-up and progress communication- Evaluate and negotiate with customers/channels Action Plans- Problem replication and solution determination- Tip publishing and knowledger sharing to L1.5 and ASP technical leaders- Escalation leader for L2/L3 cases as well as Critsit supervisionAdditional Locations:- Argentina - Capital Federal - CABA

📌 & Critsit Technical Support Engineer (Buenos Aires)
🏢 Lenovo
📍 Buenos Aires