To apply fill in the form for this role (not the Apply button): Remote. You must live in Colombia Argentina Peru Bolivia Chile Ecuador or Uruguay.
Pay: CA$2400 - CA$3000 per month (about US$1700 - US$2100) based on experience plus a two-tier bonus: CA$400 when damage claims stay at or under 1% of revenue CA$800 when they stay under 0.75%.
Schedule: Monday to Friday 9:00 AM - 6:00 PM Mountain Time (Canada) some Saturdays on rotation and on call in the evening until the last crew of the day has closed out (in summer that can be 9 PM).
Contract: Full-time independent contractor paid monthly in Canadian dollars.

About the role

This is the most important hire we will make this year. Our Office Manager runs the back office of the company: every job gets checked in and closed out every crew gets paid right every damage claim is handled from start to finish and problems get solved before they reach the CEO.

You work with our dispatcher and crew leads in Edmonton our sales team and a remote team that you will help build. When something goes wrong at 7 PM on a Saturday you are the one who fixes it.

About Last Stop Moving

Last Stop Moving is a fast-growing moving and storage company in Edmonton Alberta Canada. We do local and long-distance moves and portable storage with a crew of movers and drivers that grows every season. Our office runs on Slack Google Workspace SmartMoving and many AI tools and we are building a remote team in South America.

What you will do

- Run manager-on-duty every day: check-in calls with every crew lead at 10 AM and 3 PM and a close-out on every job when the crew finishes:



hours checked against the trucks GPS materials and extra items billed payment collected and the paperwork complete in SmartMoving.
- Own payroll: check crew hours every day and prepare payroll every pay period so every mover is paid right and on time.
- Own damage claims from start to finish: collect the facts and photos talk to the crew work out what we owe under the customers coverage get repair quotes call the customer settle within your approval limit and track what causes claims so they stop happening.
- Check every booked move before it runs: rates fees crew notes and special items so neither the crew nor the customer gets a surprise.
- Answer overflow calls when our sales team is out at estimates: take the details and book the estimate so no lead goes to voicemail.
- Handle the logistics: out-of-town jobs vendor and truck-rental invoices supply orders and calling in backup movers when a crew is short.
- Keep the weekly scorecard (jobs revenue hours damage claims reviews missed calls) and tell the CEO what the numbers mean.
- Solve problems without waiting to be told. When a customer crew lead or salesperson has a problem it comes to you and it reaches the CEO only with your recommendation.
- Lead the remote team as it grows starting with our Move Coordinator.

You are a fit if

- 3 years running the day-to-day of a busy operation:



an office a call-centre or dispatch team or a logistics or field-service company. You were the person problems went to.
- You are good with numbers: payroll invoices margins and percentages. You notice the $40 that doesnt add up.
- Calm kind and firm with an upset customer and you still protect the companys money.
- You decide. You bring the owner a solution not just a problem.
- Organized to the point of obsession: checklists notes and follow-through.
- You stay until the last crew of the day is closed out.
- Excellent spoken and written English (C1 or better).
- A plus: moving logistics trucking or field-service experience a CRM like SmartMoving payroll software Google Sheets.

This is NOT for you if

- You want a fixed 9-to-5 and log off at 6 no matter what is still open.
- You need permission for every decision.
- You avoid hard conversations with customers or crew.
- You are looking for an entry-level admin job.

Setup you need: A quiet place to work a headset a fast connection and backup internet and power. This is your only job during your shift.

How we hire

1. Apply with the form for this role (about 30-45 minutes in English). It asks how you would handle real situations from the job and for a short video. Write your own answers: we compare them with your video and your interview.
2. We review every application. If you are moving forward we contact you by WhatsApp or email within 3 business days.
3. Video interview with our CEO including a short live task.
4. Offer then a 3-month trial period.

Apply here: never ask applicants for money or bank details.

📌 Office Manager (Buenos Aires)
🏢 Last Stop Moving
📍 Buenos Aires