Summary:

This position has a high degree of client interaction with minor clinical responsibilities. Responsible for client reception area, clerical tasks, data entry activities, benefits issuance changes as needed.

Responsibilities

- Coordinates daily business operations of a clinic including monitoring patient registration and patient checkout
- Ensures compliance with policies and procedures
- Assists with problem resolution and improvement of patient care
- Supports customer service standards, researches and reports customer issues and concerns, reviews and addresses patient survey results, under the guidance of the Clinic Manager/Associate Director/Director
- Responsible for the completion of/or assistance with daily reconciliation processes
- Reviews daily, weekly, monthly reports and reports trends to supervisor
- Responsible for the implementation of front-end processes




- Reviews and researches all information on hold reports to complete the billing process
- Resolves billing problems with patients and the CBO
- Advises patients on payment procedures/processes to ensure payments are collected timely
- Oversees inventory management
- Issues all check requests and purchase orders, reconciling orders received with original invoices
- Approves payment of invoices within approval limits
- Ensures the accuracy of time and attendance records; approves, monitors, and reports overtime
- Serves as backup to support clinic personnel when necessary
- Assist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, etc
- Performs other duties as assigned

Requirements:
- High School Diploma

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

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