Agile Engine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Business Analyst to assess existing reporting and define a future-state reporting strategy and governance model across a broad stakeholder community.

MUST HAVES

- Strong business analysis and requirements-management experience of at least 4 years.
- Demonstrated ability to conduct stakeholder interviews and facilitate requirements workshops.
- Experience assessing and rationalizing an existing reporting or analytics portfolio.
- Strong ability to translate complex business needs into structured business and functional requirements.
- Experience developing process maps, requirements documentation, reporting inventories, and roadmaps.
- Strong analytical skills with an ability to identify duplication, gaps, inconsistencies, and opportunities for simplification.
- Ability to operate across business, technology, data, and risk stakeholders.
- Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.
- Strong organizational skills and the ability to drive requirements through ambiguity and competing stakeholder priorities.

NICE TO HAVES

- Experience with management reporting, operational risk, technology risk, cybersecurity, vulnerability management, or other data-intensive operational environments.
- Experience with BI and other reporting platforms and familiarity with data governance concepts.
- Understanding of metric definitions, controls, data quality, lineage, and reporting governance.
- Experience establishing sustainable reporting operating models rather than solely delivering individual reports.

WHAT YOU WILL DO

- Develop a comprehensive inventory of existing reports, dashboards, metrics, and related reporting artifacts.
- Research historical reporting and prior requirements to understand the original business need, intended audience, and use cases.
- Assess existing reporting for relevance, duplication, usability, consistency, and continued business value.
- Identify reporting gaps as well as reports that may no longer serve a meaningful business purpose.
- Develop recommendations to retain, enhance, consolidate, replace, or decommission existing reporting.
- Identify the stakeholder groups and personas that consume, produce, or rely upon reporting.
- Conduct structured interviews and working sessions to understand business objectives, reporting needs, pain points, decision-making requirements, and desired outcomes.
- Translate stakeholder needs into well-defined business and functional requirements.
- Reconcile competing or overlapping requirements across stakeholder groups and establish a consolidated view of reporting demand.
- Maintain traceability between business needs, requirements, reports, metrics, and intended outcomes.
- Develop a target-state reporting portfolio based on stakeholder requirements and current-state findings.
- Define which reports should be created to address unmet business needs.




- Define which reports should be enhanced where existing reporting partially meets requirements.
- Define which reports should be consolidated where multiple reports address similar requirements.
- Define which reports should be retained where reporting remains effective and relevant.
- Define which reports should be decommissioned where reporting is obsolete, duplicative, or no longer creates sufficient value.
- Prioritize requirements based on business value, risk, stakeholder need, dependencies, and implementation considerations.
- Develop a roadmap that sequences reporting changes and enables an orderly transition from the current to future state.
- Establish clear ownership and accountability for reports, metrics, data sources, and business requirements.
- Define standards for requirements documentation, report definitions, business logic, data lineage and supporting metadata, where applicable.
- Establish a sustainable process for managing changes to reports and reporting requirements.
- Define periodic review cycles to reassess usage, relevance, accuracy, stakeholder needs, and opportunities for improvement.
- Establish criteria and governance for report retirement so that the reporting portfolio does not continually grow without rationalization.
- Maintain a reporting catalog that provides transparency into available reporting, ownership, purpose, audience, and status.
- Regularly engage stakeholders to determine whether reporting continues to support business and management decision-making.
- Identify opportunities to improve reporting quality, usability, consistency, and efficiency.
- Monitor changing business requirements and translate them into appropriate enhancements to the reporting portfolio.
- Encourage movement away from redundant or manually intensive reporting toward standardized, sustainable solutions.
- Use stakeholder feedback and reporting usage information, where available, to inform periodic portfolio reviews.

PERKS AND BENEFITS

- Professional growth: Mentorship, Tech Talks, and personalized growth roadmaps.
- Competitive compensation : USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.

**Software Asset Management Specialist | Regional LAC Role**

**About the Role**

Join WSP's global Software Asset Management team and contribute to the management of a large and complex software portfolio across Latin America and other international regions.

We are looking for a **Software Asset Management Specialist** with hands-on experience in software licensing and the ability to operate effectively in a high-volume, multivendor environment.

This role is part of Innovation & Technology - Infrastructure Technology & Operations and reports to the SAM Hub Leader. You will collaborate with IT, Procurement, Finance, Engineering teams, software publishers and regional/global stakeholders to support accurate licensing decisions, timely service delivery, compliance and software optimization.





WSP manages a diverse software environment involving hundreds of publishers, different licensing models and frequently changing operational priorities. Success in this position requires technical licensing knowledge, strong attention to detail and the ability to move quickly between different requests and publisher requirements.

**Your Impact**

- Manage software licensing requests across the full lifecycle, ensuring accurate and timely processing.
- Interpret licensing terms, metrics and entitlements across multiple publishers and licensing models.
- Maintain accurate software asset and entitlement records, including purchasing and licensing information.
- Coordinate renewals, assignments, reallocations and software optimization activities.
- Support license compliance, audits and reporting, identifying opportunities to improve software utilization and cost efficiency.
- Collaborate with IT, Procurement, Finance, Engineering teams and external vendors to resolve licensing needs and escalations.
- Manage competing priorities in a high-volume environment while contributing to continuous improvement of SAM processes.

**What We Are Looking For**

- Hands-on experience in Software Asset Management, software licensing, or IT Asset Management with significant SAM responsibilities.
- Strong understanding of software licensing models, including node-locked, concurrent/floating, named-user and cloud/SaaS licenses.
- Experience managing a broad software portfolio across multiple publishers and licensing conditions.
- Practical experience with entitlements, renewals, license utilization, compliance, optimization and/or software audits.
- Ability to manage high volumes, prioritize time-sensitive requirements and adapt quickly between different publishers and requests.
- Strong analytical skills, attention to detail and accuracy when interpreting licensing information.
- Advanced English and Spanish, with the ability to collaborate effectively with regional and global stakeholders.

**Preferred Qualifications**

- Experience in engineering, professional services or another environment with specialized technical software.
- Experience working in a integral or regional organization.
- Exposure to SAM/ITAM platforms such as Snow, Flexera, Service Now SAM or equivalent solutions.
- Knowledge of ITIL-aligned processes and service-level management.
- Relevant ITIL, IAITAM, Service Now or similar certification is a plus.
- Degree in Information Technology, Business, Engineering or a related discipline.

**Why Join WSP?**

- Work with a large, diverse and technically complex software portfolio.
- Gain regional and global exposure within an international SAM function.
- Collaborate with IT, Engineering, Procurement, Finance and software publishers.
- Contribute directly to licensing accuracy, compliance, cost optimization and operational efficiency.
- Join a collaborative and evolving global technology environment where your expertise can make a visible impact.

If you have real Software Asset Management experience and enjoy solving complex licensing challenges across multiple publishers, we would like to hear from you.

**Title:** *Software Asset Management Specialist *

**Location:** *CHL-SANTIAGO*

**Other Locations:** *AR-M-Mendoza, BR-RJ-Rio de Janeiro, MX-MX-Ciudad de México, PE-LIM-Lima, BR-SP-São Paulo*

**Requisition ID:** * *

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