21 oct
|
YO AI Labs
|
Rincón de los Sauces
21 oct
YO AI Labs
Rincón de los Sauces
Salesforce / HubSpot Administrator – Revenue Systems (SaaS)
Position Type: Full-Time
Schedule: 40 hours per week, Monday–Friday
Time Zone: Eastern Time (ET)
Location: Remote
About the Role
We are seeking a highly skilled Salesforce Developer/Administrator – CPQ and Revenue Cloud with strong technical expertise in Salesforce administration, configuration, data management, CRM process improvement, and revenue-related Salesforce solutions.
The adecuado candidate has hands‑on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.
Experience with Salesforce CPQ and Revenue Cloud is required, along with the ability to support complex quoting, pricing, and revenue processes within Salesforce.
This role requires strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.
Scope of Work
- Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
- Analyze policy conflicts and determine appropriate business rules.
- Review and reconcile data across CRM and connected platforms.
- Create clear operational prompts and documentation for complex SaaS scenarios.
- Document recommended system changes and operational decisions.
- Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
- Provide insights on CRM optimization, system design, and sustainable governance.
Key Responsibilities
- Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
- Identify and resolve duplicate, incomplete, and inconsistent records.
- Standardize fields, naming conventions, data structures, and pipeline information.
- Support CRM consolidation, migration, and data cleanup initiatives.
- Maintain data accuracy and integrity across Salesforce.
CRM Configuration & Process Implementation
- Configure Salesforce objects, fields, workflows, and related CRM functionality.
- Implement and maintain CRM processes based on defined business requirements.
- Configure and support Salesforce CPQ and Revenue Cloud functionality.
- Support quoting, pricing, product, and revenue‑related processes within Salesforce.
- Support customer segmentation and Ideal Customer Profile (ICP) structures.
- Improve pipeline management, reporting, and data quality processes.
- Troubleshoot Salesforce‑related issues and recommend practical solutions.
Revenue & GTM Operations Support
- Support revenue and go‑to‑market (GTM) operational processes.
- Assist with reporting, forecasting, and revenue planning workflows.
- Build and maintain Salesforce dashboards and operational reports.
- Support CPQ and Revenue Cloud processes related to quoting, pricing, and revenue operations.
- Help improve CRM processes to support accurate and reliable revenue data.
- Collaborate with relevant teams to identify opportunities for process improvement.
Documentation & Operational Support
- Create and maintain documentation and SOPs for CRM processes and workflows.
- Document Salesforce CPQ and Revenue Cloud processes and configurations as needed.
- Promote consistent Salesforce usage and data‑management practices.
- Follow established procedures while identifying opportunities to improve efficiency.
- Support ad‑hoc CRM, sales operations, and RevOps initiatives as needed.
Required Qualifications
- Strong hands‑on Salesforce expertise is required.
- Hands‑on experience with Salesforce CPQ is required.
- Experience with Salesforce Revenue Cloud is required.
- Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
- Experience configuring and supporting Salesforce CRM processes and workflows.
- Advanced proficiency in Microsoft Excel or Google Sheets.
- Strong technical and analytical problem‑solving skills.
- High attention to detail and accuracy when working with large datasets.
- Ability to follow structured processes and document workflows clearly.
- Strong organizational and communication skills.
- Ability to work independently in a remote environment.
Preferred Qualifications
- Experience in Revenue Operations (RevOps) or Go‑to‑Market (GTM) Operations.
- Experience supporting sales or revenue teams in a high‑growth environment.
- Experience with CRM migrations, consolidations, or integrations.
- Experience supporting complex quoting, pricing, product configuration, or revenue processes.
- Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
- Experience developing or improving CRM processes and reporting frameworks.
- 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
- Experience leading CRM implementations, migrations, consolidations, or rollouts.
- Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
- Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
- Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
- Experience working in SaaS environments.
- Excellent written and verbal English communication skills.
📌 Remote Crm & Revenue Systems Administrator (Salesforce/Hubspot) (Rincón de los Sauces)
🏢 YO AI Labs
📍 Rincón de los Sauces