Assurant is seeking a Technical Support Associate to deliver first-level IT services across the organization. You will troubleshoot hardware, software, network, and access issues while ensuring SLAs are met and guiding end users through resolution.
This role emphasizes ITSM processes (incident management, request fulfillment) and collaboration with IT teams in a remote environment. Bilingual English/Spanish communication is preferred to support diverse users.
📌 Remote IT Support Specialist: Cloud (Santa Fe)
🏢 Interlaced
📍 Santa Fe
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