PetDesk is seeking a Sr. Support Specialist, Phones for a 100% remote contract based in Latin America, aligned to North American business hours. You will diagnose complex VoIP/PBX issues, document solutions for scaling the team, and support multi-site clients with a strong focus on first-contact resolution.
The role requires fluency in English, ownership of your work, and ability to manage tickets with clear written communication and adherence to SLAs.
📌 Remote VoIP & PBX Support Specialist (Contract) (Neuquén)
🏢 Bluelight Consulting
📍 Neuquén
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