AgileEngine, LLC. Mendoza-based team seeks a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.
You will own end-to-end contact-center configurations, IVR flows, outbound/inbound workflows, and Salesforce integrations, coordinating with vendors and the architect to ensure reliability and timely delivery. You will work with business stakeholders, document solutions, estimate effort, and implement