Testing Site - JPMC is seeking a driven ITSM risk and resilience professional to govern Change, Problem, Incident, and Event Management. You will build and maintain firmwide policies, procedures, and job aids, ensuring regulatory compliance and audit readiness.
The role emphasizes risk-based controls, documentation, and cross-functional collaboration to improve service resilience and incident response across integral teams.
📌 ITSM Lead: Change, Incident, Problem (Buenos Aires)
🏢 Testing Site - JPMC
📍 Buenos Aires
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