Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer for our AI vision platform running on Kubernetes, aimed at enterprise video analytics. This fully remote role is LATAM-based with US East Coast business hours.
You will troubleshoot deployments, reproduce customer environments, manage support tickets, and collaborate with Engineering, Sales, and Customer Success to drive resolutions.
📌 Remote Tier 3 Tech Support (Santa Fe)
🏢 Cira Apps
📍 Santa Fe
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