Assurant is seeking a Technical Support Representative to provide first-line support for a SaaS platform and assist customers with platform navigation, account setup, and troubleshooting. This fully remote role requires strong analytical skills and clear communication in English and Spanish.
You will handle incidents, guide users through workflows, and conduct demonstrations while maintaining high-quality support and adherence to SLAs.
📌 Remote Fintech SaaS Support Engineer (Perú)
🏢 Tangible
📍 Perú