Senior Remote SaaS Technical Support Engineer (Santa Fe)

Senior Remote SaaS Technical Support Engineer (Santa Fe)

19 oct
|
BriteCore
|
Santa Fe

19 oct

BriteCore

Santa Fe

Assurant is seeking a Technical Support Associate to deliver first-level IT support for a remote, SaaS-based environment. You will handle incidents, manage requests, and support ITSM processes with a focus on rapid resolution and customer satisfaction.
The role requires 2+ years in tech support, strong English skills, and experience with Microsoft 365, identity management, and networking basics. A background in ITIL is a plus and you will collaborate with internal teams and vendors.

📌 Senior Remote SaaS Technical Support Engineer (Santa Fe)
🏢 BriteCore
📍 Santa Fe

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