Technical Project Manager - Data Center (Remote)
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands‑on with clients
Key Responsibilities
- Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
- Lead client onboarding, scoping calls, and technical review meetings
- Translate client requirements into actionable work orders and internal tickets
- Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
- Build long‑term relationships that reduce churn and increase account expansion
- Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
- Create, assign, prioritize,



and close tickets with clear documentation at every stage
- Track multi‑workstream projects across planning, procurement, deployment, and sign‑off
- Identify blockers early and coordinate cross‑functional resolution without escalating everything upward
- Maintain a live project dashboard that clients and internal stakeholders can rely on
- Oversee on‑site and remote‑hands work: server rack/stack, hardware break‑fix, cabling, power, and cooling
- Review and validate work orders for technical accuracy before client‑facing delivery
- Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
- Ensure adherence to datacenter safety, change management, and access protocols
- Provide technical guidance to junior technicians and contractors on‑site
- Track project budgets, flag overruns, and submit change orders when scope shifts
- Review vendor invoices and validate agains

📌 Jefe De Mantenimiento De Infraestructuras Y Centros De Datos (Córdoba)
🏢 Veolia Environnement
📍 Córdoba