Could your customer service experience translate into a fully remote role supporting U.S.-based clients? Scale Army Careers is recruiting a Customer Service Representative for a remote contract position open to candidates across selected countries in Africa, Latin America and Eastern Europe.
The advertised rate is $4.40 per hour , although the final compensation is determined after considering the applicant's experience and location. The position involves a mix of phone support, ticket management, live chat, video communication, customer follow-up and sales support.
There is an important scheduling requirement: although the job can be performed remotely, successful candidates must be available during U.S. business hours corresponding to the client's time zone.
About Scale Army Careers
Scale Army Careers is a staffing and recruiting company focused on connecting international professionals with remote opportunities supporting U.S. companies. Its current career listings include remote positions across areas such as customer support, operations, sales, marketing and technology.




For this particular opening, Scale Army Careers is recruiting on behalf of a client that operates a cloud-based communication platform intended to help businesses manage customer outreach and service operations.
What You'll Be Doing
The position combines traditional customer support with outbound follow-up and customer pipeline management.
Customer Support & Communication
- Respond to inbound customer calls promptly and professionally.
- Investigate and resolve customer questions and concerns.
- Make outbound calls using provided lead lists to follow up with customers.
- Assist customers through live chat and Zoom when additional support is required.
- Maintain a consistent and professional approach across different communication channels.

Ticket and Issue Management
- Manage customer questions and support requests through Zendesk.
- Record customer conversations, issues, solutions and follow-u

📌 Customer Service Rep – Remote (Buenos Aires)
🏢 School Result
📍 Buenos Aires