This is a fully remote position open to candidates based in Argentina.About TeemTeem partners with healthcare practices across the U.S. to manage their front and back-office operations so providers can focus on delivering exceptional patient care.
As a Customer Support Representative, you'll be the first point of contact for patients, handling communications, scheduling appointments, and supporting the day-to-day operations of U.S.-based medical practices.What You'll DoPatient Communication & Call ManagementHandle high volumes of inbound and outbound calls with professionalism and empathyRespond to patient inquiries via phone, email, voicemail, and social mediaResolve patient concerns and elevate complex issues when neededCollaborate with U.S.-based healthcare teams to manage scheduling and inquiriesScheduling & CoordinationSchedule, confirm, and reschedule patient appointments using digital toolsMonitor daily appointment flow to ensure smooth operationsCoordinate with healthcare providers to maintain timely, organized schedulesMake outbound calls to engage potential new patientsFollow up on marketing inquiries and campaign leads with a friendly,



consultative approachAdministrative SupportMaintain accurate digital records of patient interactions and appointmentsAssist with invoicing, insurance documentation, and CRM updatesSupport day-to-day administrative tasks as neededWhat We're Looking For1-2 years of experience in customer service, call center, or front desk rolesC1-level English proficiency or above, this role requires clear, professional, and fluent communication with U.S.-based patients and healthcare providers on a daily basisEmpathy, emotional intelligence, and a patient-focused mindsetComfortable managing high call volumes and multitasking in a fast-paced environmentProficient with CRM systems, Microsoft 365, and scheduling softwareReliable internet connection and a quiet, professional home workspaceHealthcare experience is a plus but not requiredPaid in U.S. dollars100% remote, work from anywhere in ArgentinaOngoing training and professional developmentBuild real experience working with U.S. healthcare organizations
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📌 Customer Support Representative - 100% Remoto | Pago En Usd (Neuquén)
🏢 Teem
📍 Neuquén