Disclaimer – Must read: Commitment & Focus

This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements. Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role.

About Darwoft

Darwoft is a software factory delivering custom software solutions and IT staff augmentation services to international clients, primarily in the United States and Latin America. We partner with startups and scale-up companies to build high-impact digital products, combining technical excellence with a people-first culture built on long-term relationships and collaborative work.

Senior Fullstack Engineer (React/Type Script/AI-Assisted Development) · LATAM

- Location: Anywhere in LATAM
- Work Model: 100% Remote
- Engagement: Full-time Contractor
- Project: Fin Tech · Customer Experience Operations Platform
- English Level: Advanced
- Seniority: Senior

Commitment & Focus

This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements.

Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities, availability, or working hours required for this role.

Get to Know Darwoft

At Darwoft, we build digital products with heart.

We're a Latin American technology company focused on creating impactful, human-centered software in partnership with companies around the world. Our remote-first culture is built on trust, continuous learning, collaboration, and strong engineering standards.

We're passionate about technology, but even more about the people behind it. If you're looking for an environment where your ideas matter, experimentation is encouraged, and your impact is tangible, welcome to Darwoft.

About the Role

We're looking for a Senior Fullstack Engineer with a strong frontend focus to join a high-impact international Fin Tech project building an internal Customer Experience Operations Platform.

The platform provides the tools customer experience agents and supervisors rely on every day to manage queues, assignments, conversations, agent availability, dashboards, metrics, and operational workflows.

You'll primarily design and ship agent-facing experiences using React and Type Script, working within a modern, modular frontend architecture while collaborating closely with the backend services and APIs that power the platform.

A key aspect of this opportunity is the way the team approaches software development.

We're looking for engineers with an agentic development mindset: people who actively use AI coding assistants, LLM agents, automation, and AI-assisted engineering workflows to prototype faster, solve problems, generate and validate code, improve testing, accelerate debugging, and increase overall engineering productivity.

This is not simply about using AI autocomplete. We're looking for engineers who are comfortable incorporating tools such as Cursor, Claude Code, Git Hub Copilot, coding agents, custom scripts, or AI-assisted specifications into their day-to-day development process while maintaining strong engineering judgment and ownership.

You'll work closely with Product, CX stakeholders, designers, and backend engineers to turn operational requirements into reliable, intuitive, and scalable user experiences.

What You'll Be Doing

- Design, develop, and maintain React / Type Script features across CX domain modules, including operations tooling, agent presence, inbox workflows, queues, assignments, and internal applications.
- Build and evolve reusable UI components, forms, tables, filters, dashboards, and complex operational workflows.
- Work with technologies and patterns including Tailwind CSS, Tremor, Radix/shadcn, and Storybook.
- Apply AI-assisted and agentic software engineering practices to accelerate prototyping, implementation, testing, refactoring, documentation, and debugging.
- Experiment with AI coding agents and automated workflows to improve engineering productivity and development quality.
- Build data-driven interfaces using Tan Stack Query, React Router, react-hook-form, and Zod.
- Integrate frontend applications with BFF and backend APIs.
- Work within a micro-frontend architecture using Rspack and Module Federation, respecting domain boundaries and monorepo conventions.
- Collaborate on API design and integration with FastAPI backend services, including OpenAPI contracts and BFF endpoints.
- Ensure end-to-end correctness across workflows involving queues, agents, assignments, conversations, and operational metrics.
- Contribute to authorization-aware UX aligned with gateway permissions and domain-level capability models.




- Troubleshoot issues across the frontend BFF backend stack using both traditional debugging techniques and AI-assisted workflows.
- Ensure the reliability, accessibility, and performance of agent-critical workflows running in production.
- Participate in code reviews, architecture discussions, technical decision-making, and engineering best practices around type safety, linting, testing, and maintainability.

What You Bring

- 8+ years of software engineering experience, with a strong frontend-oriented background.
- Strong production experience with React and Type Script.
- Hands‑on experience actively using AI development tools and agentic workflows such as Cursor, Claude Code, Git Hub Copilot, coding agents, AI-assisted specifications, or similar tooling.
- Ability to use AI as part of the engineering workflow while maintaining ownership over architecture, code quality, testing, and technical decisions.
- Experience building complex product interfaces involving forms, tables, filters, dashboards, and multi-step workflows.
- Strong understanding of modern frontend development practices and component-driven architectures.
- Experience with modern bundlers such as Webpack, Rspack, or Vite.
- Experience with Tailwind CSS or similar modern styling frameworks.
- Experience consuming REST APIs and working with OpenAPI-based services.
- Ability to debug and troubleshoot issues across frontend and backend boundaries.
- Experience with modern state management and server-state patterns such as Tan Stack Query, React Context, and hooks.
- Strong debugging, problem-solving, and technical decision-making skills.
- Ability to collaborate effectively with Product, Engineering, and operational stakeholders.
- Advanced English proficiency, both spoken and written.

Nice to Have

- Experience designing or integrating AI-agent workflows, AI-powered interfaces, or automated support operations.
- Experience with micro-frontends or Module Federation.
- Experience working with monorepos using pnpm, Turbo, Nx, or similar tools.
- Familiarity with Refine, react-intl, or admin/operations-focused internal platforms.
- Experience developing BFF layers with Node.js / Fastify.
- Experience with Python / FastAPI, particularly the ability to understand APIs, propose schema changes, or implement small backend endpoints.
- Experience working with PostgreSQL-backed services and transactional or domain-oriented APIs.
- Experience in Fin Tech, payments, remittances, customer support platforms, or high-volume operational systems.
- Experience with GCP, including technologies such as OIDC or Pub/Sub.
- Experience with Docker and CI/CD in cloud-native environments.
- Familiarity with Storybook, Vitest, and design-system workflows .
- Experience working in fast-moving startup or scale-up environments.

What Darwoft Offers

- Contractor agreement with payment in USD
- 100% remote work
- Argentina's public holidays
- English classes
- Referral program
- Access to learning platforms

Explore this and other opportunities at:

**Job Description**
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
**Responsibilities**
**Key Responsibilities**
**Datacenter Services Operations-Break/Fix and Hardware Maintenance:**

- Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
- Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.

**Datacenter Services Operations-Network Configuration, Installation, and Augmentation:**

- Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
- Validates cabling,



checking network environment build and connectivity is established, verifying that devices are connected and error free.

**Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:**

- Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.

**Safety and Compliance-Safety, Security, Compliance, and Documentation:**
-Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.

- Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.

-Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office, with limited supervision.
**Continuous Improvement:**

- Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
- Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging general team about local issues.
- Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.

**Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership**

- Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.

-Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

- Ensures contractors and vendors deliver quality services and that all SLAs are being met.
- Contributes to quality assurance through process creation and training of less experienced peers.

**Core Responsibilities**
**Planning & Execution:**

- Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.

**Collaboration & Partnership:**

- Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.

**Problem Solving:**
-Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.
**Continuous Learning:**

- Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.

**Continuous Improvement:**

- Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.

Career Level - OP4

**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all.

Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance and retirement options.
We also encourage employees to give back...

We're committed to including people with disabilities at all stages…

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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