**Job Description**
Identifies opportunities for others to replace or upgrade server components.
Validates cabling, checking network environment build and connectivity is established.
Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
**Responsibilities**
**Key Responsibilities**
**Datacenter Services Operations-Break/Fix and Hardware Maintenance:**
-Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
-Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
**Datacenter Services Operations-Network Configuration, Installation, and Augmentation:**
-Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
-Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
**Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:**
-Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
**Safety and Compliance-Safety, Security, Compliance, and Documentation:**
-Overseades adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.
-Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
-Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office, with limited supervision.
**Continuous Improvement:**
-Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
-Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
-Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging general team about local issues.
**Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership**
-Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.
-Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
-Ensures contractors and vendors deliver quality services and that all SLAs are being met.
-Contributes to quality assurance through process creation and training of less experienced peers.




**Core Responsibilities**
**Planning & Execution:**
-Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions.
Provides guidance to team members on shifting priorities and resources according to team needs.
**Collaboration & Partnership:**
-Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives.
Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.
**Problem Solving:**
-Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team.
Collects and reviews data and/or information to troubleshoot complex errors.
**Continuous Learning:**
-Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field.
Seeks out and leverages feedback and advanced training to improve skills.
**Continuous Improvement:**
-Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.
Career Level - OP4
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.
And with AI embedded across our products and services, we help customers turn that promise into a better future for all.
Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute.
That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Salesforce Developer/Administrator - CPQ and Revenue Cloud | Remote | La Plata
Salesforce Developer/Administrator - CPQ and Revenue Cloud
Position Type:
Full-Time
Schedule:
40 hours per week, Monday–Friday
Time Zone:
Eastern Time (ET)
Location:
Remote
About the Role
We are seeking a highly skilled
Salesforce Developer/Administrator - CPQ and Revenue Cloud
with strong technical expertise in Salesforce administration, configuration, data management, CRM process improvement, and revenue-related Salesforce solutions.
The ideal candidate has hands‐on experience working extensively in Salesforce and is comfortable managing complex datasets, improving CRM processes, configuring Salesforce functionality, and maintaining accurate, reliable sales data.
Experience with Salesforce CPQ and Revenue Cloud is required
, along with the ability to support complex quoting, pricing,



and revenue processes within Salesforce.
This role requires
strong Salesforce expertise, technical proficiency, attention to detail, and the ability to work within structured processes.
Key Responsibilities
Salesforce Data Management & Cleanup
Audit, maintain, and clean Salesforce data, including accounts, contacts, and opportunities.
Identify and resolve duplicate, incomplete, and inconsistent records.
Standardize fields, naming conventions, data structures, and pipeline information.
Support CRM consolidation, migration, and data cleanup initiatives.
Maintain data accuracy and integrity across Salesforce.
CRM Configuration & Process Implementation
Configure Salesforce objects, fields, workflows, and related CRM functionality.
Implement and maintain CRM processes based on defined business requirements.
Configure and support
Salesforce CPQ and Revenue Cloud
functionality.
Support quoting, pricing, product, and revenue-related processes within Salesforce.
Support customer segmentation and Ideal Customer Profile (ICP) structures.
Improve pipeline management, reporting, and data quality processes.
Troubleshoot Salesforce‐related issues and recommend practical solutions.
Revenue & GTM Operations Support
Support revenue and go‐to‐market (GTM) operational processes.
Assist with reporting, forecasting, and revenue planning workflows.
Build and maintain Salesforce dashboards and operational reports.
Support
CPQ and Revenue Cloud processes
related to quoting, pricing, and revenue operations.
Help improve CRM processes to support accurate and reliable revenue data.
Collaborate with relevant teams to identify opportunities for process improvement.
Documentation & Operational Support
Create and maintain documentation and SOPs for CRM processes and workflows.
Document Salesforce CPQ and Revenue Cloud processes and configurations as needed.
Promote consistent Salesforce usage and data‐management practices.
Follow established procedures while identifying opportunities to improve efficiency.
Support ad hoc CRM, sales operations, and RevOps initiatives as needed.
Required Qualifications
Strong hands‐on Salesforce expertise is required.
Hands‐on experience with Salesforce CPQ is required.
Experience with Salesforce Revenue Cloud is required.
Solid understanding of Salesforce fundamentals, including objects, reporting, data management, and data hygiene.
Experience configuring and supporting Salesforce CRM processes and workflows.
Advanced proficiency in
Microsoft Excel or Google Sheets
.
Strong technical and analytical problem‐solving skills.
High attention to detail and accuracy when working with large datasets.
Ability to follow structured processes and document workflows clearly.
Strong organizational and communication skills.
Ability to work independently in a remote environment.
Preferred Qualifications
Experience in Revenue Operations (RevOps) or Go‐to‐Market (GTM) Operations.
Experience supporting sales or revenue teams in a high‐growth environment.
Experience with CRM migrations, consolidations, or integrations.
Experience supporting complex quoting, pricing, product configuration, or revenue processes.
Familiarity with automation and workflow tools such as Zapier, Clay, or similar platforms.
Experience developing or improving CRM processes and reporting frameworks.
What We're Looking For
We're looking for someone who is
highly proficient in Salesforce, experienced with CPQ and Revenue Cloud, technically capable, detail‐oriented, and comfortable working with data and CRM processes
.
The successful candidate should be able to take ownership of Salesforce‐related tasks, identify data or process issues, and implement practical solutions while maintaining accuracy and consistency.
They should also be comfortable supporting
quoting, pricing, revenue, and GTM processes within Salesforce
, including Salesforce CPQ and Revenue Cloud.
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