Job Description
Identifies opportunities for others to replace or upgrade server components.
Validates cabling, checking network environment build and connectivity is established.
Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
Key Responsibilities
Datacenter Services Operations-Break/Fix and Hardware Maintenance
Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
Datacenter Services Operations-Network Configuration, Installation, and Augmentation
Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
Technical Support and Trouble Shooting-Technical Support and Trouble Shooting
Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
Safety and Compliance-Safety, Security, Compliance, and Documentation
Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data center and/or customer site environments.
Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office, with limited supervision.
Continuous Improvement
Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging integral team about local issues.
Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership
Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation and performance of electrical/mechanical systems and coordinate site utility requirements.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
Ensures contractors and vendors deliver quality services and that all SLAs are being met.
Contributes to quality assurance through process creation and training of less experienced peers.
Core Responsibilities
Planning & Execution
Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions.
Provides guidance to team members on shifting priorities and resources according to team needs.
Collaboration & Partnership
Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives.
Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.
Problem Solving
Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team.
Collects and reviews data and/or information to troubleshoot complex errors.
Continuous Learning
Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field.
Seeks out and leverages feedback and advanced training to improve skills.
Continuous Improvement
Recommends, implements,



and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.
Career Level - OP4
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.
And with AI embedded across our products and services, we help customers turn that promise into a better future for all.
Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute.
That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Disclaimer – Must read: Commitment & Focus
This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours.
It is not compatible with other full-time professional engagements.
Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role.
About Darwoft
Darwoft is a software factory delivering custom software solutions and IT staff augmentation services to international clients, primarily in the United States and Latin America.
We partner with startups and scale-up companies to build high-impact digital products, combining technical excellence with a people-first culture built on long-term relationships and collaborative work.
Senior Fullstack Engineer (React/TypeScript/AI-Assisted Development) · LATAM
Location:
Anywhere in LATAM
Work Model:
100% Remote
Engagement:
Full-time Contractor
Project:
FinTech · Customer Experience Operations Platform
English Level:
Advanced
Seniority:
Senior
Commitment & Focus
This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours.
It is not compatible with other full-time professional engagements.
Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities, availability, or working hours required for this role.
Get to Know Darwoft
At Darwoft, we build digital products with heart.
We're a Latin American technology company focused on creating impactful, human-centered software in partnership with companies around the world.
Our remote-first culture is built on trust, continuous learning, collaboration, and strong engineering standards.
We're passionate about technology, but even more about the people behind it.
If you're looking for an environment where your ideas matter, experimentation is encouraged, and your impact is tangible, welcome to Darwoft.
About the Role
We're looking for a
Senior Fullstack Engineer with a strong frontend focus
to join a high-impact international FinTech project building an internal
Customer Experience Operations Platform
.
The platform provides the tools customer experience agents and supervisors rely on every day to manage
queues, assignments, conversations, agent availability, dashboards, metrics, and operational workflows
.
You'll primarily design and ship agent-facing experiences using
React and TypeScript
, working within a modern, modular frontend architecture while collaborating closely with the backend services and APIs that power the platform.
A key aspect of this opportunity is the way the team approaches software development.
We're looking for engineers with an
agentic development mindset
: people who actively use
AI coding assistants, LLM agents, automation, and AI-assisted engineering workflows
to prototype faster, solve problems, generate and validate code, improve testing, accelerate debugging,



and increase overall engineering productivity.
This is not simply about using AI autocomplete.
We're looking for engineers who are comfortable incorporating tools such as
Cursor, Claude Code, GitHub Copilot, coding agents, custom scripts, or AI-assisted specifications
into their day-to-day development process while maintaining strong engineering judgment and ownership.
You'll work closely with Product, CX stakeholders, designers, and backend engineers to turn operational requirements into reliable, intuitive, and scalable user experiences.
What You'll Be Doing
Design, develop, and maintain
React / TypeScript
features across CX domain modules, including operations tooling, agent presence, inbox workflows, queues, assignments, and internal applications.
Build and evolve reusable
UI components, forms, tables, filters, dashboards, and complex operational workflows
.
Work with technologies and patterns including
Tailwind CSS, Tremor, Radix/shadcn, and Storybook
.
Apply
AI-assisted and agentic software engineering practices
to accelerate prototyping, implementation, testing, refactoring, documentation, and debugging.
Experiment with AI coding agents and automated workflows to improve engineering productivity and development quality.
Build data-driven interfaces using
TanStack Query, React Router, react-hook-form, and Zod
.
Integrate frontend applications with
BFF and backend APIs
.
Work within a
micro-frontend architecture using Rspack and Module Federation
, respecting domain boundaries and monorepo conventions.
Collaborate on API design and integration with
FastAPI backend services
, including OpenAPI contracts and BFF endpoints.
Ensure end-to-end correctness across workflows involving queues, agents, assignments, conversations, and operational metrics.
Contribute to authorization-aware UX aligned with gateway permissions and domain-level capability models.
Troubleshoot issues across the
frontend BFF backend
stack using both traditional debugging techniques and AI-assisted workflows.
Ensure the reliability, accessibility, and performance of agent-critical workflows running in production.
Participate in code reviews, architecture discussions, technical decision-making, and engineering best practices around
type safety, linting, testing, and maintainability
.
What You Bring
8+ years of software engineering experience
, with a strong frontend-oriented background.
Strong production experience with
React and TypeScript
.
Hands‐on experience actively using
AI development tools and agentic workflows
such as Cursor, Claude Code, GitHub Copilot, coding agents, AI-assisted specifications, or similar tooling.
Ability to use AI as part of the engineering workflow while maintaining ownership over architecture, code quality, testing, and technical decisions.
Experience building complex product interfaces involving
forms, tables, filters, dashboards, and multi-step workflows
.
Strong understanding of modern frontend development practices and component-driven architectures.
Experience with modern bundlers such as
Webpack, Rspack, or Vite
.
Experience with
Tailwind CSS
or similar modern styling frameworks.
Experience consuming
REST APIs
and working with
OpenAPI-based services
.
Ability to debug and troubleshoot issues across frontend and backend boundaries.
Experience with modern state management and server-state patterns such as
TanStack Query, React Context, and hooks
.
Strong debugging, problem-solving, and technical decision-making skills.
Ability to collaborate effectively with
Product, Engineering, and operational stakeholders
.
Advanced English proficiency, both spoken and written.
Nice to Have
Experience designing or integrating
AI-agent workflows, AI-powered interfaces, or automated support operations
.
Experience with
micro-frontends
or
Module Federation
.
Experience working with
monorepos
using pnpm, Turbo, Nx, or similar tools.
Familiarity with
Refine, react-intl
or admin/operations-focused internal platforms.
Experience developing
BFF layers with Node.js / Fastify
.
Experience with
Python / FastAPI
, particularly the ability to understand APIs, propose schema changes, or implement small backend endpoints.
Experience with
PostgreSQL-backed services
and transactional or domain-oriented APIs.
Experience in
FinTech, payments, remittances, customer support platforms, or high-volume operational systems
.
Experience with
GCP
, including technologies such as OIDC or Pub/Sub.
Experience with
Docker and CI/CD
in cloud-native environments.
Familiarity with
Storybook, Vitest, and design-system workflows
.
Experience working in fast-moving
startup or scale-up environments
.
What Darwoft Offers
Contractor agreement with payment in USD
100% remote work
Argentina's public holidays
English classes
Referral program
Access to learning platforms
Explore this and other opportunities at:
#J-*****-Ljbffr

📌 Senior Full Stack Developer - Application Development (Cd - Sfsd - 20261006) (Buenos Aires)
🏢 MotoTech
📍 Buenos Aires