You will join the Retail team and report to our Retail Director.
Responsabilities STORE MANAGEMENT & OPERATIONS Comply with the procedures and strategy set by management Ensure an exceptional customer experience while following the sales steps Manage the various service providers working in the store Propose and implement commercial activations to exceed targets Uphold and guarantee the brand image Train and support the team (sales pitch, procedures, collections, materials...) Ensure the highest standards for store appearance (VM, uniforms...) Maintain the upkeep and cleanliness of the sales floor and staff areas BUSINESS & PERFORMANCE MANAGEMENT Track commercial and financial KPIs Master the store's P&L; and stick to budgets Proactively put action plans in place to hit and exceed targets Handle bank deposits Deliver a weekly report and define an action plan to optimize performance PEOPLE & HR MANAGEMENT Manage the team and adapt according to business needs Ensure proper team organization to prevent under or overstaffing (leave approvals, temporary staff...) Identify hiring needs and report them to HR Conduct recruitment interviews, onboarding,



and offboarding alongside HR Submit payroll variables in line with company deadlines Create and optimize staff schedules Set up monthly check-ins with each team member and maintain tracking Define team and individual goals Conduct annual performance reviews within set deadlines Step in and alert HR in case of behavioral issues INVENTORY & STOCK CONTROL Guarantee efficient stock management, delivery schedules, and smooth product rotation Oversee cycle counts and rolling inventories Ensure smooth operations of the in-store kiosk (click & collect, repair services, hot stamping...) LEADERSHIP & MANAGEMENT Value diversity Support creative energy Foster engagement Share enthusiasm Harness the power of the team Profile Required You are organized and possess excellent interpersonal skills.
A true leader, you have a strong commercial drive, a results-oriented mindset, and a taste for teamwork.
You have prior experience as a Store Manager within a high-end ready-to-wear brand.
Required Skills Hard skills: Proficiency in the following tools: MS Office, Shopify, Biron, Eurécia, TalentView Maintain and optimize inventory Ability to recruit and build team cohesion Advanced schedule management skills Mastery of sales techniques Budget management and control Soft Skills Rigorous and detail-oriented Strong organizational skills Proactive mindset Solution-driven Agile and adaptable Strong communication skills Leadership #J-*****-Ljbffr

📌 Assistant Store Manager (M/F) - Permanent Contract (Londres)
🏢 Balzac Paris
📍 Londres