Role:

The Field Service Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work for various customers by directly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance with SLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems.

Main responsibilities:

- Onsite Dispatch Support
- Receive and validate assigned tickets.
- Be dispatched to customer locations.
- Coordinate onsite visits.
- Attend customer sites and perform ticketed support activities.
- Test device functionality after completing work.
- Obtain user acceptance/sign-off where applicable.

Requirements:

- 18 months of IT experience (or equivalent)
- Experience in Windows 7-11, MS Active Directory,



utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
- Driving licence
- Excellent time management skill

Benefits:

- Internal career development program
- Health/ Medical insurance
- International job opportunities

Be part of us:

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The idóneo candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.

📌 Field Service Technician (Florencio Varela)
🏢 Hemmersbach
📍 Florencio Varela