In this role, you will act as the coordinating interface for customer deliveries at Arelion, a integral leader in connectivity that operates one of the world’s most reliable and extensive Internet backbones. You will hold end-to-end responsibility for the successful fulfillment of service orders.
The Service Delivery Manager owns the delivery lifecycle — ensuring high-quality execution, timely completion, and exceptional customer experience. You will collaborate with internal teams, suppliers, and customers while continuously identifying opportunities to improve processes and systems.
This position requires a proactive professional who thrives in a dynamic environment and can manage multiple deliveries simultaneously while maintaining strong stakeholder relationships.

Requirements
• Minimum of 5+ years’ experience in Service Delivery within the telecommunications industry.

• Proven track record of successful service delivery and/or project management.

• Strong understanding of telecommunications technologies such as IP, Ethernet, Fibre, DWDM, and colocation infrastructure.





• Experience with network build and design environments.

• Field engineering background including installation, commissioning, and troubleshooting.

• Expertise in Ethernet & IP services (Layer 2, DIA, Cloud).

• Knowledge of DWDM technology and equipment; certifications are advantageous.

• Familiarity with network management systems such as Infinera (DNA) and Ciena platforms is desirable.

• Excellent analytical, organizational, documentation, presentation, and communication skills.

• Ability to work independently and collaborate across borders with cross-cultural awareness.

• Fluent English, additional languages are a plus.

• Customer-facing experience is essential.

Soft Skills
• Strong team player with excellent interpersonal skills.

• Exceptional verbal and written communication abilities.

• Highly organized with strong planning capabilities.

• Proactive, persuasive, and solution-or

📌 Service Delivery Manager (Buenos Aires)
🏢 Trinetix
📍 Buenos Aires