The role
As the first point of contact at our Trade Counter and Showroom in our Nelson branch, you will interact daily with our customers who are the heart and soul of our business.
General Information
- Job Type: Permanent
- Category: Customer Service
- Business
- PlaceMakers
- Location: Nelson
- Job Reference: 44775
- Posted Date: 14-Oct-2026
- Closing Date: 11-Nov-2026

Description
As the first point of contact at our Trade Counter and Showroom in our Nelson branch, you will interact daily with our customers who are the heart and soul of our business.
- Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information.
- Process sales at our Trade Counter
- Play an integral part of growing sales within this department
- Merchandising and run instore promotions
- Assist customer with any returns or repairs
- Monitoring inventory and cycle counts

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday, Based out of our Saxton Road branch.
About You




You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must
- Proven experience in a customer service and/or retail sales environment
- Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.
- Motivated, self-driven and able to work independently.
- Computer and numeracy knowledge
- Great attention to detail and be organised.
- Strong sales focus and ability to build rapport quickly

Our Benefits
- Competitive hourly rate & Staff-buying privileges
- Genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program
- Be part of a diverse and inclusive team

Join Us
We value diversity and encourage applications from all backgrounds

📌 Trade Showroom Team Member (Nelson)
🏢 PlaceMakers Christchurch
📍 Nelson