Prysmian Group is the world leader in the energy and telecom cable systems industry. Each year, the Group manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are almost 29.000 employees, across 52 countries. Everyone at Prysmian Group has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. ()

Team Overview and Job Responsibilities

In this role, you will respond to all inquiries from new and established customers, process requests for quotes, enter orders, managing orders, and work with functional areas throughout the organization to ensure customer satisfaction.

What you’ll do:

- Manage quote requests, product promotions and analyze sales data

- Manage customer requests, including phone calls, e-mails, etc.

- Review and interpret customer specifications, applications, and terms and conditions with assistance from Engineering

- Process requests for quotes by providing pricing and product availability in a timely fashion

- Process orders from customers and acknowledge within 48 hours

- Continuously develop product knowledge through internal and/or external trainings





- Process customer returns and claims in a timely manner and initiate corrective action if necessary

- Participate in cross-functional projects impacting the department and the organization

- Interface with various departments within the company, including Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management, in order to meet the needs of the customer and to ensure timely delivery and accurate receipt of products

- Provide back-up assistance and coverage for other teams as required

- Be the voice of the customer to the Prysmian organization

Who are we looking for?

Qualifications:

Required:

Experience in inside sales, account management, or customer service

- Proficiency in Microsoft Office

- Analytical, documentation, and problem-solving skills

- Technical aptitude to understand product functionality, specifications, and applications

- Desire and ability to excel in a rapidly changing, fast-paced environment

- Motivated both individually and on a team level

- Organizational, time management, multi-tasking, and follow-up skills

Preferred:

- Bachelor’s degree or student

- Knowledge of SAP

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

📌 Pre Sales Analyst (Buenos Aires)
🏢 Prysmian Group
📍 Buenos Aires