Customer Operations Specialist (Contracts, Salesforce & DocuSign)Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the RoleAt Pavago, one of our clients is hiring a Customer Operations Specialist to manage contract lifecycle operations, Salesforce CRM accuracy, and customer operational workflows.
This is an execution-focused role where you’ll oversee contracts from initiation through execution, maintain accurate customer records, coordinate contract follow-ups, and support recurring revenue operations. If you’re highly organized, detail-oriented, and enjoy structured operational work, this is a great opportunity.
ResponsibilitiesContract Management & Execution• Manage customer contracts from initiation through execution.
• Maintain accurate contract records, terms, and customer information.
• Ensure documentation is complete, compliant, and audit-ready.
• Organize and maintain contract documentation.

CRM & Contract Tracking• Maintain contract trackers using Excel or Google Sheets.
• Monitor renewals, contract status, and account updates.




• Update Salesforce with accurate customer and contract information.
• Maintain clean, organized CRM records.

Customer Communication• Contact customers regarding contract execution and follow-ups.
• Explain pricing, service agreements, and contract details.
• Send agreements through DocuSign and follow up until completion.
• Record customer interactions within Salesforce.

Revenue Operations & Documentation• Support recurring revenue operations and account updates.
• Assist with AutoPay enrollment and billing-related follow-ups.
• Prepare operational reports and maintain accurate documentation.
• Identify opportunities to improve contract and operational workflows.

Required Experience & Skills• 2–4 years of experience in customer operations, contract administration, billing operations, or operations support.
• Hands-on experience with Salesforce (or similar CRM) and DocuSign.
• Strong proficiency with Micr

📌 Customer Operations Specialist (Argentina)
🏢 Pavago
📍 Argentina