ProvisionAI is a supply chain SaaS company that provides optimization solutions to help companies improve their operations. We’re a small but mighty team looking for a new member to join us as we grow.

Why we’re hiring

As ProvisionAI grows, we need a dedicated person to keep important administrative and customer-facing processes organized and moving on time. This role will connect our accounting, operations, and customer teams, with particular responsibility for payroll coordination, time tracking, invoicing support, purchase orders, and customer documentation.

Position summary The Administrative Coordinator & Client Support Specialist will manage several active workstreams at once. The right candidate can shift between urgent requests and recurring deadlines, keep accurate records, and follow through with the people needed to complete each task.

Key responsibilities

- Coordinate payroll inputs with the accounting team, including following up on missing or inaccurate information.
- Manage Tempo time entries used for client invoicing and ensure records are complete by billing deadlines.
- Arrange employee travel and itineraries, and coordinate expense reports and receipts through Ramp.
- Organize and maintain the company shared drive, including cleaning up files, standardizing naming conventions, and keeping documents easy to find.
- Serve as a point of contact for customer procurement teams regarding invoices, SaaS fees, purchase orders, and payment status.
- Track purchase orders and billing deadlines to help ensure customers are invoiced accurately and on time and outstanding payments receive prompt follow-up.
- Draft customer statements of work using approved scope, pricing, and templates, and coordinate internal review before they are sent.




- Work across internal teams to resolve questions, track open items, and improve administrative processes.

Qualifications

- Demonstrated ability to juggle multiple competing priorities at the same time while meeting deadlines and maintaining accuracy. This is essential to success in the role.
- Experience in administrative coordination, operations support, billing, customer support, or a related position.
- Project management experience, including the ability to coordinate tasks, track deadlines, and follow up with multiple stakeholders.
- Strong follow-through: able to track open items, identify what needs attention, and move work forward without constant direction.
- Excellent organizational skills and attention to detail, particularly with financial information, dates, and customer documents.
- Professional written and verbal communication skills and comfort working with both internal teams and customer procurement contacts.
- Proficiency with Microsoft 365, especially Excel spreadsheets and shared file systems.
- Ability to use AI tools to organize information, improve workflows, and work efficiently while reviewing outputs for accuracy.
- Experience with Tempo for time tracking, Jira, Ramp, QuickBooks, or SaaS invoicing is a plus.

What success looks like

Language requirement

ProvisionAi operates exclusively in English. Strong written and spoken English is required for this role. Please submit your résumé/CV in English; only applications with an English-language résumé/CV will be considered.

Payroll inputs and client time records are ready when needed; travel and expenses are handled efficiently; customer invoices and purchase orders are tracked closely; statements of work move through review promptly; and teams can reliably find current documents in the shared drive.

📌 Administrative Coordinator & Client Support Specialist. Strong written and spoken English (Argentina)
🏢 ProvisionAi
📍 Argentina