Key responsibilities
Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration. Drive incident and problem management : run structured investigations, produce high-quality RCAs , and ensure corrective/preventive actions are delivered. Participate in and support major incident management (communications support, technical lead support, mitigation execution). Design and implement production-grade automation using Python, Shell, and Ansible (., drift detection, change validation, automated diagnostics, safe rollout helpers). Engineer/support across: SD-WAN , SDA , and broader software-defined networking (SND) Routing and Switching Firewalls , Load Balancers , Proxies Improve reliability via standardization, guardrails, repeatable runbooks, and continuous validation. Build observability insights with developers/platform teams: actionable dashboards, high-signal alerting, and service health metrics. Apply SRE practices: operational readiness, toil reduction,



and reliability thinking; working understanding of NFRs and FMEA (or equivalent risk methods). Required qualifications
Demonstrated experience in incident response and problem management , including ownership of RCAs through closure. Strong hands-on networking skills across enterprise routing/switching and security/L4–L7 components. Strong automation capability using Python , Shell , and Ansible in production operations. SRE mindset with practical understanding of reliability concepts, NFRs , and risk analysis approaches (including FMEA familiarity). Ability to work independently, prioritize effectively, and deliver with minimal oversight. Preferred qualifications
Experience with Cisco ACI / Fabrics . VMware NSX experience (nice-to-have). Certifications such as CCNP (preferred), CCNA, and other vendor certifications. Experience in a financial institution / regulated environment (advantage) Advanced English writing and speaking

📌 Site Reliability Engineer (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires