WSP is seeking an AI Operations & Enablement Analyst to build and govern knowledge content and enablement for the Service Desk and OSS, improving first-contact resolution and tracking adoption metrics. You will create dashboards and leadership readouts with actionable recommendations.You will work in a matrixed environment across regions, developing reusable AI playbooks and ensuring responsible AI practices, with strong technical writing to keep information easy to find.#J-18808-Ljbffr