Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need.

We’re looking for a skilled and customer‑focused Vehicle Testing Officer to join our passionate Motoring Services team. If you’re committed to vehicle safety, enjoy working with people, and take pride in delivering accurate, high‑quality inspections,



this is a fantastic opportunity to build your career with one of New Zealand’s most trusted and iconic organisations.

What You'll Be Doing | Mō te Tūranga

Responsibilities

In this role, you’ll be responsible for delivering high‑quality vehicle testing services that meet AA and NZTA standards. Your day‑to‑day will include:

• Carrying out accurate and compliant Warrant of Fitness (WOF) inspections, ensuring all checks meet AA and NZTA processes and quality expectations.
• Providing clear, complete written and verbal reports, helping customers understand your findings in a way that’s easy to follow.
• Referring and promoting products and services that genuinely meet customer needs, supporting the wider AA service offering.
• Assisting the Manager or Team Leader with investigating customer service issues when required, ensuring any concerns are resolved professionally.
• Building strong, positive relationships with customers, colleagues, and internal and external stakeholders.
• K

📌 Vehicle Testing Officer (Nelson)
🏢 AA New Zealand
📍 Nelson