Who we are?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes ?
What you will do:
• Deliver outstanding customer support via emails;
• Be organized and process driven, maintain a structured workflow;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;




• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:
• Excellent English communication skills (Written C1 level or higher);
• 1+ years of experience in a customer support role;
• Have a troubleshooting and analytical perspective;
• CRM systems expertise;
• Strong analytical thinking and reading skills;
• Proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:
• Experience in the gaming industry;
• Experience with Zendesk.

What you get in return:
• Provide services during versátil hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal

📌 (Fluent English) Customer Support Consultant (Buenos Aires)
🏢 SupportYourApp
📍 Buenos Aires