Caylent is seeking a Senior CXE Engineer to lead AI-driven contact center transformations in a fully remote, integral setting. You will code in AWS console, build AI agents, and craft scalable workflows for tens of thousands of agents and millions of interactions.
You will work across Amazon Connect, Bedrock/Claude, and serverless tooling, collaborating with customer teams to ensure reliable, observable, and cost-effective deployments.
📌 Senior CX Engineer (Santa Fe)
🏢 Caylent
📍 Santa Fe
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