Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team
The Site Reliability Engineering organization at Medallia brings together the infrastructure and applications that power a highly reliable general SaaS platform.
As an SRE II, you will help operate and improve the reliability, scalability, and performance of services running across Kubernetes-based environments in cloud and hybrid infrastructure.



You will work closely with software engineering teams to build automation, improve operational excellence, and support production services used globally by Medallia customers.
We are looking for engineers who enjoy solving complex technical problems, automating repetitive tasks, improving system reliability, and learning modern cloud-native technologies in a fast-paced environment.
We value engineers who actively seek opportunities to improve scalability and operational efficiency through automation, AI-assisted engineering workflows, and continuous process improvement.
Please note this role participates in a rotating on-call schedule supporting production systems and services.

Responsibilities

Collaborate with software engineering teams to improve application reliability, scalability, and operational maturity. Operate and support production services running in Kubernetes environments. Troubleshoot and res

📌 Site Reliability Engineering, Engineer II (Buenos Aires)
🏢 Medallia
📍 Buenos Aires