Prometeo Talent is partnering with a fast-growing SaaS company transforming the construction permitting industry in the U.S. to hire a Customer Support Representative for a 100% remote role.
You will be the first point of contact for customers, handling permit filings, account setup, and platform usage, primarily by phone, with a focus on problem-solving and ownership. The role requires at least two years of English-speaking customer service experience, full fluency in English, and proficiency