ABOUT THE ROLE
The Ward Law Group is looking for a Settlement Department Team Lead to lead the team responsible for valuing, negotiating, and resolving our pre-suit personal injury inventory. This is a true management role. You will not be assigned your own pipeline of files — you will be measured by the performance of the negotiators who report to you and by the results your department produces as a whole. We are a structured firm. Our settlements function runs on documented workflows, defined stages, case-level data, and performance standards that are calibrated to how cases actually move — not on arbitrary monthly quotas applied uniformly regardless of treatment posture, policy limits, or jurisdiction. We invest in our infrastructure because we believe it is what allows a department to scale without burning out the people in it. If you have spent your career being told to “settle more cases” without being given the systems, the data, or the authority to make that happen, this is the opposite of that environment.



We are looking for someone who wants to build and run a department properly, with the tools and the support to do it.
WHAT YOU'LL OWN
Lead and develop the team
- Directly manage a large settlement negotiators and support team, including hiring, onboarding, training, and performance management.
- Manage through your people rather than around them. Your job is to raise the ceiling of every negotiator on the team, not to absorb the hardest files yourself.
- Conduct structured one-on-ones, file reviews, and coaching sessions on a consistent cadence, with documented follow-up.
- Build individual development plans that move each team member measurably forward on valuation accuracy, negotiation skill, and file velocity.
- Address performance and conduct issues early, directly, and in partnership with Human Resources — including documented corrective action when warranted.

Manage through metrics
- Own the department’s key performance indicators: settlement volum

📌 Settlement Department Team Lead (Mendoza)
🏢 The Ward Law Group
📍 Mendoza