POSITION OVERVIEW
The Lien Resolution Team Lead runs the function that determines how much of every settlement actually reaches our clients. You will supervise a team of reductions and lien resolution specialists, personally handle the largest and most complex lien files, and own the metrics that measure our performance – aggregate reduction rate, net-to-client percentage, and time from settlement to disbursement. This is a negotiation role with a management layer on top. Every dollar your team takes off a medical balance, a hospital lien, or a health plan’s subrogation claim is a dollar that goes to an injured client instead. You will set the standard for how hard those negotiations are pushed, hold the team to it, and step in personally when a provider or plan will not move.
KEY RESPONSIBILITIES
- Post-settlement medical bill and liens
- Lead the team. Supervise, train, and evaluate a team of reductions and lien resolution specialists. Assign files, manage workload distribution, run regular file reviews, and develop the team’s negotiation skills.
- Own the numbers.



Track and report aggregate reduction percentage, dollars saved, aging, and settlement-to-disbursement turnaround. Identify where the team is leaving money on the table and fix it.
- Negotiate the hard files. Personally handle high-balance, high-complexity, and escalated reductions where the provider or plan has refused to move at the specialist level.
- Resolve statutory and plan liens. Direct the resolution of Medicare conditional payments and Medicare Secondary Payer obligations, Florida Medicaid (AHCA) claims under Fla. Stat. § 409.910 including the administrative challenge process, ERISA and self-funded plan reimbursement claims, TRICARE and VA claims, and hospital and provider liens under applicable county ordinances.
- Manage letter of protection balances. Negotiate LOP balances with treating providers and maintain documentation consistent with Fla. Stat. § disclosure requirements.
- Apply the col

📌 Lien Resolution Team Lead (Neuquén)
🏢 The Ward Law Group
📍 Neuquén