WSP is seeking an AI Operations & Enablement Analyst to support the Service Desk and OSS by building knowledge content and enablement programs. You will track adoption metrics, identify barriers, and provide actionable recommendations to improve first-contact resolution.
In this role, you will maintain a governed library of playbooks and prompts, deliver targeted enablement through walkthroughs and briefings, and produce leadership dashboards that connect usage to business outcomes.
📌 AI Enablement (Mendoza)
🏢 Jalasoft
📍 Mendoza
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