We are looking for a highly experienced and dynamic Lead Operational Intelligence Engineer to join our team.In this role, you will take ownership of leading the development, maintenance, and enhancement of our Elastic & Observability Platform deployed across cloud environments. You will drive strategic initiatives, guide a high-performing technical team, and ensure platform reliability while fostering innovation and enabling self-service capabilities for platform consumers. This position also involves participating in an on-call rotation to oversee platform health and functionality.EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated,



creative, and diverse community that will help you discover your fullest potential.ResponsibilitiesOversee the availability, functionality, performance, and security of observability and search platforms to exceed business SLAsProvide technical leadership during complex incidents and escalate resolutions promptly during on-call periodsDevelop and maintain comprehensive platform documentation, standard operating procedures, and knowledge-sharing resourcesCollaborate with cross-functional teams, stakeholders, and vendors to oversee operational requirements, drive strategic initiatives, and manage installations, troubleshooting, and upgradesLead the enhancement of platform features and self-service capabilities, including advanced Elastic Synthetics and chargeback automationArchitect and implement proof-of-concepts for platform innovation, such as AI-driven observability, advanced data proces

📌 Lead Operational Intelligence Engineer (Buenos Aires)
🏢 EPAM Systems
📍 Buenos Aires