Job Title: Operations & Logistics Manager (Supply & Procurement)
Contractor Fee: $1,800 - $2,500/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage general talent.
About This Role:
We are seeking a proactive, highly accountable Operations & Logistics Manager to own daily procurement, inventory, and logistics for a growing direct-to-consumer wellness eCommerce brand. You will work closely with the founders to execute delivery plans and serve as the main contact for suppliers, packaging partners, freight providers, and the 3PL.
You will also take over existing back-end Claude operations and use Claude daily within operational systems and workflows. This hands-on role requires strong English, timely communication, consistent follow-through, and the confidence to hold vendors accountable. Success means identifying risks early, owning issues through resolution, and keeping operations moving without repeated founder follow-up.
Key Responsibilities:
- Own procurement and supplier execution: Manage purchase orders through confirmed receipt at the 3PL. Verify quantities, pricing, lead times, and production milestones. Ensure partners receive approved artwork and specifications.
- Keep vendors accountable: Proactively follow up with suppliers and logistics partners. Push for firm deadlines, address delays, and secure clear commitments and corrective actions.
- Maintain inventory availability: Track finished goods, packaging, accessories, and incoming supply against expected demand. Identify stockout risks, coordina