We are looking for a Senior Case Manager / Case Flow Lead to oversee case operations, lead a team of legal professionals, drive performance, and ensure cases move efficiently from start to finish. This is a leadership role for someone who can successfully manage people, production, and numbers .
Key Responsibilities
- Lead and manage Case Managers, Legal Assistants, and support staff.
- Conduct case review meetings and monitor case progression.
- Track KPIs, productivity metrics, billable hours, and team performance.
- Ensure proactive client communication and exceptional client experience.
- Identify bottlenecks, improve workflows, and drive operational efficiency.
- Oversee retainer compliance, profitability, and case closure goals.
- Hold team members accountable for performance and results.

MUST-HAVE Qualifications




- Previous experience leading and managing teams with direct reports (REQUIRED).
- Experience in a law firm, legal operations, or case management environment.
- Proven track record managing KPIs, productivity metrics, and team performance.
- Strong leadership, coaching, and accountability management skills.
- Experience conducting case reviews, performance reviews, and workflow oversight.
- Ability to analyze metrics, identify trends, and make data-driven decisions.
- Excellent client communication and escalation management skills.
- Experience with case management systems such as Clio, Filevine, Litify, SmartAdvocate, MyCase , or similar platforms.

📌 Senior Case Manager (Argentina)
🏢 Solvo Global
📍 Argentina