Job Title: Resident Engineer
Updated: September 3, 2026
WORKING PLACE / Americas - Remote
COUNTRY / Argentina, Buenos Aires area
DEPARTMENT / Professional Services
Reports to / Delivery Manager
TYPE OF CONTRACT: Contractor
General purpose: The Resident Engineer is an embedded Professional Services technical resource who owns day-to-day administration, monitoring, and support of Verimatrix products deployed in client's infrastructure across on-premises, hybrid, and cloud (AWS) environments. You are also engaged in the delivery of the Services to update and maintain the systems deployed for the customer. Acting as the primary point of contact for all technical related subjects, planning, tasks and incidents , this role coordinates closely with client stakeholders and internal teams to keep systems stable, secure, and available.
As a successful Resident Engineer, you are proactive, creative, communicative, and structured. As a strong critical thinker, you are able to anticipate questions and issues that customers and partners may encounter.



You are meeting the customer on regular basis and as required, and share regular reports on the on-going activities . You are curious about new tools and cutting-edge technologies to increase team efficiency. You excel at creative troubleshooting and problem solving and you can survey a deployment from a whole system perspective or focus on the minute details to architect successful solutions, answer customer questions, or solve the most challenging problems, all while maintaining a customer focused attitude and composure in high pressure situations.
Main responsibilities:
- Act as the Verimatrix on-site/embedded point of contact for day-to-day support, incident diagnosis, and escalation management at the client location.
- Administer and maintain Verimatrix products (OS, database, database) including (re-)configuration, patching, and full lifecycle management across the on-premises and cloud-hosted Verimatrix systems.
- Monitor sys

📌 Resident Engineer (Buenos Aires)
🏢 Verimatrix
📍 Buenos Aires