[QK526] | Engagement Manager - Operations

[QK526] | Engagement Manager - Operations

16 nov
|
Mckinsey & Company, Inc.
|
Buenos Aires C.F.

16 nov

Mckinsey & Company, Inc.

Buenos Aires C.F.

- Advanced graduate degree, e.g. master's degree, Phd and MBA, with excellent academic record

- 10 years of working experience and proven track record in technology-related business in functions like digital transformation, martech, software, customer journey redesign, CRM, SEO

- Experience in working as product owner in an integrator role, and part of a broader team with digital marketing, digital sales, IT architecture, in banking, telco, large scale digital companies

- Previous consulting and tech startups experience a plus

- Passion for digital and advanced analytics topics and trends, digitizing core business and working in agile and informal environments



- Ability to build alignment and engage all levels of the organization from lower and middle management to senior executives

- Strong record of leadership in an academic, professional, or extracurricular setting

- Ability to communicate complex ideas effectively, both verbally and in writing, in English and Spanish

Who You'll Work With

You’ll be working with McKinsey’s Operations practice in Buenos Aires.



Our Operations practice assists our clients in solving complex operational challenges. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies that solve our clients' most critical problems.



The Service Operations service line within our Operations practice helps clients to implement holistic transformations, including Customer Experience/Service Design, Frontline & Field Operations, Service Factory Operations, Business Support Functions and Customer Care with cross-cutting foundation capabilities to deliver significant and sustainable cost impact.



What You'll Do

You will typically lead a team of 3 – 5 consultants to help clients achieve new performance highs.



You will lead the day to day execution of a client project while guiding and developing individual team members. You’ll work directly with clients – usually on site – and you’ll take ownership of the overall project and its end products. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results.



You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance.



Client project work typically includes gathering and analyzing information, formulating and testing hypotheses, and developing recommendations for presentation to client management. From there, you will implement those recommendations with client team members.

You’ll also gain new skills and build on the strengths you bring to the firm. Consultants receive exceptional training as well as frequent coaching and mentoring from colleagues and senior leaders on their teams.



FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.



FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.



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