Operations
Store Supervisor
VERTIS NORTH PRIME, QC | Full-time
About the role
Oversees the overall store operation to ensure a successful, efficient, and customer-centric store environment.
Supervises the performance of Baristas to ensure store integrity and compliance with company standards.
Provides guidance, coaching, and motivation to empower team members to achieve individual development and team goals.
Key Responsibilities:
- Identifies Barista performance challenges, provides assistance, coaches their performance, and monitors the progress of their skillset and capabilities for continuous improvement.
- Supervises Baristas to ensure all products are served with friendly, individualized customer service and educates customers about premium beverage and food items.
- Trains and oversees Baristas to ensure products are prepared according to approved standards and in a timely manner to meet customer demand.
- Ensures the welfare, safety, and security of employees, store locations, and overall store operations.




- Manages staff schedules to meet manpower requirements across various shifts and store activities.
- Coordinates with Team Leaders or Supervisors to balance manpower schedules and implement necessary staff movements.
- Oversees cashiering and operational fund management, ensuring standard funds are available and bank deposits and sales reporting comply with company policies.
- Maintains product expertise and prepares coffee beverages according to approved standards and processes.
- Manages cleanliness, sanitation, food and beverage safety, equipment functionality, and supply availability for efficient store operations.
- Ensures the workspace and store are well-maintained and coordinates repairs, refurbishments, and maintenance to uphold brand standards.
- Implements company policies, procedures, protocols, and any updates introduced by the company.
- Facilitates incident investigations involving employees or store operations in coordination with the lesso

📌 Store Supervisor (Vértiz)
🏢 Pickup Coffee
📍 Vértiz