WSP is seeking an AI Operations & Enablement Analyst to enhance support readiness for the Service Desk and OSS. You will build knowledge bases, maintain playbooks, and deliver targeted enablement to shorten resolution times and improve first-contact support.
You will track adoption metrics, analyze trends, and present dashboards with actionable recommendations. The role involves collaborating across teams and driving AI content accuracy and safety practices.
📌 AI Operations (Mendoza)
🏢 CRAFTLabs
📍 Mendoza
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