WSP is seeking an AI Operations & Enablement Analyst to support readiness by building knowledge content and enabling Service Desk and OSS for AI tools. You will track adoption, analyze trends, and provide leadership with actionable dashboards and recommendations.
The role emphasizes governance of playbooks, knowledge base creation, and targeted enablement to reduce time-to-resolution and improve first-contact support across regions and business lines.
📌 AI Enablement (Santa Fe)
🏢 JPMorganChase
📍 Santa Fe
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