Improvado is an AI-powered marketing data platform helping mid-market and enterprise teams automate complex data workflows and surface insights. We’re building an AI-first support function and you’ll design and ship agents, workflows, and tools that embed AI into everyday support work.
You will lead a small team of Analysts, own escalations, and ensure SLAs while expanding automation across ticket triage, reply drafting, knowledge-base upkeep, and quality checks.
📌 AI-Driven Technical Support Lead (Rosario)
🏢 Improvado
📍 Rosario
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