(US58) Customer Service Specialist

(US58) Customer Service Specialist

13 nov
|
Empresa líder
|
Buenos Aires

13 nov

Empresa líder

Buenos Aires

Job Responsibilities





- Respond to customers inquiries via telephone or email by providing follow up status on their services, parts, Digital solutions, credit limits, order status, shipping information

- Recommend and upsell services, spare parts, digital solutions per costumers need

- Contribute to predefined contracts and establish framework of conditions and prices

- Connect with targeted clients

- Discuss sales approach with manager

- Look up pricing and availability data for products and sales tools, and investigate status of back-ordered products

- Assists with other types of sales associate requests as needed

- Job Skills/ Qualifications



- Bachelor's degree from an accredited university or college (or a high school diploma / GED

- Experience in sales, marketing or customer service specialist role

- Familiarity with SAP/ Oracle (nice to have)

- Fluent English speaker

- Strong Communication Skills





Desired Characteristics





- Strong interpersonal and leadership skills.

- Ability to work independently

- Strong problem solving skills





Location



Buenos Aires, Argentina



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