WSP is seeking an AI Operations & Enablement Analyst to support readiness by creating knowledge base content and enablement for the Service Desk and OSS. You will track adoption/value metrics, analyze trends, and produce dashboards with leadership readouts and recommendations.
The role focuses on maintaining playbooks, guiding enablement activities, and delivering actionable product feedback to improve first-contact resolution and time-to-resolution.
📌 AI Operations (Rincón de los Sauces)
🏢 Silver
📍 Rincón de los Sauces
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