Social Discovery Group (SDG) is seeking a freelance Support Agent to handle tickets via live chat and email from a remote location. You will manage backlog items, maintain first response times, and escalate when needed, ensuring high-quality customer care for SaaS products.
Candidates should have 2+ years in customer support, experience with live chat and email, and familiarity with tools like Freshdesk, Zendesk or Intercom.
📌 Remote SaaS Support Specialist (Rosario)
🏢 Social-discovery-ventures
📍 Rosario
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