Job Title: Client Success Specialist
About The Company
Our client provides B2B SaaS sales expertise in the AI space for their clients.
Job Description
In this role, you will onboard new clients.
You will help clients understand our company and its services.
You will also manage the cancel subscription campaign.
You will communicate with clients through calls, video calls, and email.
You will also provide training to clients.
You will shadow colleagues to learn the existing position.
Responsibilities Of The Role
Onboard new clientsHelp clients understand the companyManage cancel subscription campaignsCommunicate with clients via calls, video calls and emailProvide trainingShadow colleagues on the existing position
Required Experience And Qualifications
SaaS experienceC2 English levelAbility to work weekendsWillingness to work after hours
Preferred Skills
Opportunity for growth in the company
Personality
Hard workerKeen to work moreStartup mentalityOwner mentality
Software & Tools
SlackWhatsappHubspotPylon
Schedule
Monday, Tuesday, Thursday, Wednesday, Friday
09:*****:00 ET
Weekends: Yes (expected to reply to urgent messages from clients)
40 hours per week
Salary And Benefits
Payment in USD or Local Currency according to candidate's preference.Full-time remote opportunity.
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