Manager, Project ServicesBuenos Aires, ArgentinaFull timeRLead the day-to-day activities of the Client Delivery Team, developing staff and driving consistent, high-quality project management services.
Support client and company objectives, strengthen operational processes, and perform Project Manager responsibilities when required for short-term or long-term assignments.Lead, mentor, and develop assigned staff while overseeing day-to-day activities in accordance with organizational policies and applicable regulationsPlan, assign, and direct work; manage performance; guide professional development; and provide recognition or corrective action as appropriateAssess project management talent continuously and implement improvements that support consistent, high-quality service deliveryPromote best-in-industry customer service by identifying issues quickly, coordinating effective resolutions, and communicating outcomes to internal and external customersEnsure clinical studies are planned and executed in accordance with FDA, ICH, and EMEA guidelines, including ICH E6 Good Clinical Practice requirementsLead cross-functional collaboration among Project Services, internal departments, external vendors, study sponsors, and other stakeholders throughout the project lifecycleParticipate in customer meetings, bid defenses, governance activities, audits, inspections, investigator meetings, monitor meetings, and interactions with regulatory authorities as requiredMonitor and report team performance against contractual commitments, client expectations, project baselines, and organizational objectivesWhat We Are Looking ForA bachelor's degree in Life Sciences or a related field is preferredMinimum 4 years of experience in clinical trials/ hospital-funded research,



project management or laboratory environmentAdvanced English proficiency is required; CVs must be submitted in EnglishDirect line management experience is preferredStrong knowledge of Project Services processes, central laboratory processes, or equivalent central laboratory operations is preferredDemonstrated proficiency with Microsoft Office and company systems, or experience with similar centralized laboratory systems, is preferredExperience successfully leading large, integral, and complex Phase I-IV clinical trials is preferredOther equivalent combination of education, training, and experience may be accepted in lieu of degreeThe Knowledge, Skills and Abilities NeededStrong people management skills, with the ability to mentor staff and develop and lead cross-functional teamsExcellent interpersonal, organizational, stakeholder management, and client management skillsAbility to work effectively in a fast-paced environment, manage competing priorities, and meet deadlinesWorking knowledge of FDA, ICH, EMEA, and Good Clinical Practice requirementsAbility to establish and maintain effective working relationships with coworkers, managers, clients, vendors, sponsors, and project stakeholdersStrong communication, problem-solving, collaboration, and customer service capabilitiesAbility to foster a unified culture that encourages cooperation, teamwork, and effective information sharingWhat We OfferWe put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.
We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work.EEO Minorities/Females/Protected Veterans/Disabled
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