Cloudbeds seeks a Manager of Customer Recovery to lead a high-performing team focused on rescuing at-risk accounts and preventing churn.
You'll own recovery motions, coordinate cross-functionally, and scale AI-driven tooling for proactive customer retention.The role emphasizes leadership, strategic risk management, and partnerships with Product, Engineering, Support, and Sales to restore trust and enhance customer success across SMB and mid-market hotel clients.
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📌 Remote Customer Retention & Recovery Manager (Santa Fe)
🏢 Third-Party Job Posts
📍 Santa Fe
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